Account & Data Deletion Request

Request deletion of your Amanpay account and associated personal data

Data That Will Be Deleted

  • •Personal information (name, email, phone)
  • •Account credentials and authentication data
  • •Profile information and preferences
  • •Contact information and communication history
  • •Device information and app usage data

Data Retained for Legal Compliance

  • •Transaction records (anonymized after 7 years)
  • •KYC documents (retained for regulatory compliance)
  • •Financial audit logs (required by law)
  • •Fraud prevention data (security purposes)

Legal Retention Period: Financial records are retained for 7 years as required by Iraqi banking regulations and international anti-money laundering laws.

Important Notice

Account deletion is permanent and cannot be undone. Ensure your account balance is zero before requesting deletion. Processing may take up to 30 days.

Submit Deletion Request

We will send confirmation to this email address

Enter the phone number associated with your Amanpay account

Helps us locate your account faster (if available)

By submitting this request, you confirm that you are the account owner and understand that:

  • •This action is permanent and cannot be reversed
  • •Your account balance must be zero
  • •Some data may be retained for legal compliance
  • •Processing may take up to 30 days

What Happens Next?

  1. 1.We verify your identity and account ownership
  2. 2.We check if your account balance is zero and no pending transactions exist
  3. 3.Your personal data is permanently deleted from our systems
  4. 4.You receive a confirmation email once the deletion is complete

Need Help? Contact our support team at support@amanpay.iq